Policy Privacy

Policy Privacy

PRO180, LLC y Dialer180, are committed to protecting the privacy of the people whose personal data we collect. Dialer180 may collect personal data from people who register to use Dialer180 services, calls, messages, applications and programs ("Services"), visitors to our website, people who request information, potential customers and event attendees. This Privacy Policy describes how Dialer180 and its subsidiaries and affiliated companies ("Dialer180" or "we" or "we") collect, use and disclose personal data, and the choices Dialer180 offers regarding its collection and use of personal data. This Privacy Policy does not apply to information we collect about employees or job applicants, or information collected by third parties, such as third-party websites, social media platforms or accounts, third-party service providers, or other third-party services or applications that integrate with our Services. This Privacy Statement also does not apply to any information that is not personally identifiable, such as aggregated or anonymous information. We may update this Privacy Statement from time to time and provide you with notice as described below in the section titled "Notice of Changes." Our Services are not directed to children under the age of 18, and we do not knowingly collect personal data from persons under the age of 18. If you are under the age of 18, you may not use the Services or provide us with your information.  

Personal data we collect:

Dialer180 collects personal data directly from you, for example, when you inquire about one of Dialer180's Services, or from your interactions with our website, products or services. Dialer180 may also collect personal data from other sources and we may combine this data with data we already have about you. This personal data may include the following: Contact details. When you inquire about our Services, register for an event, download content, or enter a live chat, we may collect your contact information, such as your name, company, address, telephone number, fax number, and email address. If your company uses the Services and we provide you with an account, we may collect your name, email address, and associated IP address as part of your company's use of the Services. Account creation. When you create an account with us through our website, we may collect your contact details and a password. We also collect information about you when you sign in and how you interact with the Services, the features you use, clicks, and log information about your use of the Services. Billing data. When you purchase Services or register to attend an event, we may collect billing and payment information. For automated transactions, such as credit card payments, we will use a third-party payment processor to process the payment. We do not collect your credit card number, expiration date, or PIN number. The transaction details that we retain are those that allow us to verify that you paid for the Services or the transaction, including price, currency, payment date, payment method, name, and account name. We will combine that information with your account information. Supporting data. You may provide us with data or content through the customer service or chat function that we make available on our website, in the Services or other sites that we control. When you interact with our support team, in addition to your account information, we may ask you to provide additional information about your problem, which may include information about your technology, software, Internet connection, or screenshots. Device and Usage Data. When you use our website or Services, we may also automatically collect data about your device and about your use of and activity on our website and Services. For example, we collect your device's operating system type, IP address, device identifiers, browser type, device type, domain name, access times and length of visit, and other information. Data from our mobile applications. Whenuses our Mobile Services, we may collect your contact information, geographic device location, geographic locations you provide to our Services, and geographic areas derived from your IP address. Cookies and Other Technologies. When you browse our website, we may use cookies, web beacons, pixels, or other technologies to collect data about your device and activity on our website and Services to provide functionality, personalize your experience, and recognize you across services or devices. Third Party Applications. The Services allow you to create connections orintegrations between the Services and the third-party applications you use. For example, a user may connect the Services to a third party application to access a list of contacts stored in that application. We collect data that is transferred between Third Party Applications that may allow us to identify your account within Third Party Applications (such as name, email address, phone number, tokens, or other identifying information), registration data, content, and device information. Information or content we receive from your organization is subject to your organization's privacy policies. When you integrate our Services with a third-party application, the information we receive depends on the settings, permissions, and privacy policy controlled by that third-party application. Associates. Dialer180 may engage in joint marketing activities or event sponsorships with our third party partners/associates and we may collect personal data about you from these activities. We also allow partners to provide referrals to Dialer180 from people who may be interested in learning more about the Dialer180 Services. We rely on our partners to obtain your permission before sharing your personal data with us. Service providers. Dialer180 may also interact with third party service providers who help us understand how our customers use the Dialer180 Services and may collect personal data about you from these activities.  

How we use your personal data

Dialer180 uses your data to provide and improve the Services that you or your company request and to communicate with you, as follows: Provide and improve dialer180 services. Dialer180 uses the data you provide, or the data we collect when you use our Services, to operate our Services, to provide you with the Services you or your business have requested, and to continually improve our Services, internal systems, website, and processes. We may use your data to authenticate your ability to access and use the Services. We also use your data to detect and prevent fraud, protect the security of our website and Services, and improve the security of our Services. In addition, we may also use data provided by you or collected by third party service providers or partners on our behalf for troubleshooting or customer support. We may also use your data to plan and organize events, including online webinars.  

Communication with you. The Dialer180 website allows you to download content, fill out forms to get more details about our Services, and interact with us through our chat feature. You can also sign up to attend webinars or in-person events. We use this information to provide you with the material you requested, to follow up with you about your interest in the Services, or to register you for the event you request. We may also use personal data to learn about you and your preferences so that we can improve your experience and send you information about Dialer180, our affiliates, and our partners, such as information about promotions or events. Dialer180 may also receive personal data from other sources, including third parties from whom we have purchased data, and combine it with data we already have about you. This helps us update, expand, and analyze our records, identify new customers, and create more personalized advertising to provide you with products and services that may be of interest to you.

Advertising. We may use data collected through cookies and other technologies to manage our advertising on other sites or to provide you with offers or advertisements, including from third party services, based on your browsing activities and interests. If you follow or like Dialer180 on third party social networking sites, we may see your public profile and may target advertising to you.

Legal obligations. Where required by law, or where we believe it is necessary to protect our legal rights and legitimate interests or the legal rights and interests of others, we use information about you in connection with legal claims, compliance, and regulatory functions. If you ask us to delete your data or to remove you from our marketing lists and we are required to comply with your request, we will retain basic data to identify you and prevent unwanted further processing. As used above, "legitimate interests" means our interests in conducting our business and managing and providing the best Services to you. We will not use your personal data for activities where the impact on you outweighs our interests, unless we have your consent or those activities are required or permitted by law. With your consent. We use personal data about you where you have given us your consent to do so for a specific purpose not listed above. For example, with your permission, we may post testimonials or featured customer stories on our website to promote the Services, including the names and profile photos of our customer representatives along with the testimonial.

How we share personal data

service providers. Dialer180 may share your data with our service providers and contracted vendors so that these service providers and vendors can perform services on our behalf. For example, we may use third parties to help us maintain and provide the Services (including server hosting and billing), provide customer service, detect and prevent fraud, analyze and improve the Services (including website analytics and data science), integrate our Services with third-party applications, and provide marketing and advertising services. These service providers are authorized to use your data only as necessary to provide us with the requested services. We may also share personal data with third party social networking websites for our marketing and advertising on those websites. Unless described in this Privacy Policy,

Billing. Dialer180 uses third party service providers to manage credit card processing. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of processing credit cards on our behalf.

Affiliates and Subsidiaries. We may share your data with our subsidiaries and affiliates (those entities under common control) to provide the Services you request, such as customer support, marketing, technical operations, and account management. In addition, we may share your information with your teammates, account administrators, billing or technical account users.

Mandatory disclosure. Dialer180 reserves the right to share your data if required to do so by law or to comply with a legal proceeding, court order, or valid legal process. We may also disclose your data to protect the rights and property of Dialer180, our agents, employees, partners and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users. Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company. With your consent. We may share Personal Data about you with third parties where you give us your consent to do so. For example, with your permission, we may publish and display customer testimonials or featured stories on our website, including the names and profile picture of our customer representatives along with the testimonial.

How to manage your personal data

Communication preference. If you have received promotional email communications from Dialer180 and would like to opt out of receiving future communications, you can click the link"cancel subscription" located at the bottom of the email message. If you have received promotional communications from Dialer180 via text message and would like to opt out of receiving future communications, you may respond by sending the "STOP" message. If you unsubscribe from receiving promotional communications, you may still receive transactional messages related to Service notifications, updates to our terms or Privacy Policy, or our ongoing relationship. To opt out of other forms of communication, you can opt-out by contacting us by contacting support and making your request. If you receive Dialer180 customer communications via text messages through our Services and wish to opt out of receiving future communications, you may respond by sending the "STOP" message. Any personal data you have provided to Dialer180 customers is the responsibility of that customer and is subject to their privacy policy. Dialer180 is not responsible for the privacy policies of its customers as a provider of the Services. Dialer180's account generally allows you to update your settings or user profile by logging into the applicable website or Service with your username and password. If you do not have an account but would like to make a request to manage your data, you can contact Dialer180 using the information in the support section. Requests to manage your data will be dealt with within a reasonable time. If you are an employee of a Dialer180 client, you may also contact your company's system administrator for assistance in managing your data.

data security. Dialer180 takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of the personal data. We use industry-accepted electronic and physical security standards to reduce the risk of improper access to or manipulation of personal data during transmission and storage, including the use of the TLS protocol, SSL y JWT. However, no application, Internet, or email transmission is completely secure or error-free, and we do not guarantee the security of any personal data. You are also responsible for making sure that your account and the passwords we provide you are protected.

Notice of Changes

The Services, our website and our business may change from time to time. As a result, we may make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time. If we make changes to this Privacy Policy, we will post the changes on this page and We will indicate at the top of this page and the date these terms were last revised. If we make material changes, we will notify you through the Services user interface, as a pop-up window on our website, in an email notification, or by other reasonable means. Your continued use of the Services or our website after the date of such notice constitutes your acceptance of the modifications.

Contact Us

If you have any questions about this Privacy Policy, please send us an email at equipo@dialer180.com.

Dialer180, is responsible for the processing of some of the personal data described in this Privacy Policy and eis located in: 5342 Clark Rd #3108, Sarasota, FL, 34233. If you use Dialer180 Services through your company or organization, Dialer180 is the data processor with respect to your data and your company or organization is the data controller.